In September 2023, ZF Aftermarket began implementing an innovative project aimed at professional workshops servicing trucks, trailers, semi-trailers and buses.
To partner with this project, workshops can register for free on the ZF [pro] Service website. Participants of this innovative solution will receive a wide range of benefits, technical support and access to special training programs, which is the result of the merger of two leading companies providing solutions and technologies for commercial vehicles: ZF and WABCO .
ZF is a global leader that provides technology solutions and services designed to improve safety, efficiency and communication in trucks. For many years, the most important global brands of truck, bus and trailer manufacturers have been based on the unique technologies of ZF and the WABCO brand, which is part of this concern. These technologies include advanced driver assistance systems, braking, steering and stability control systems. In the meantime, the growing importance of the commercial vehicle segment in the spare parts market prompts the development of new solutions for the operation and servicing of these vehicles. ZF Aftermarket responds to these needs of independent workshops servicing commercial vehicles by creating a special, dedicated workshop concept.
ZF [pro]Service combines existing programs such as ZF [pro]Tech (for commercial vehicles) and WABCO Service Partner into one comprehensive program, covering the product range of all ZF Aftermarket brands:LEMFÖRDER , SACHS , TRW, WABCO and ZF. In this way, the company transfers its extensive experience and technological knowledge as a leading supplier of spare parts, technologies and service services for trucks, trailers, semi-trailers and buses. The main goal of the company is to support its clients and provide workshop partners with access to the latest market knowledge and professional development. The introduction of this new concept is an important step in achieving this mission, enabling car repair shops to better prepare for the challenges of working in the growing commercial vehicle market and expand their scope of service services.
The most important benefits of membership in ZF [pro]Service include activities in the field of training and development of competences of workshop employees. Partners also receive business support
and marketing - through visits by company managers, providing access to professional technical knowledge via the portal, hotline and service desk, as well as inclusion in a dedicated Partner search engine, branding of workshops, regional conferences for concept members and promotion of workshops among fleets. Partners can also count on certification confirmed by an audit, indicating excellent employee training and the highest quality of services provided in the workshop.
Workshops within the concept will have the opportunity to choose the type of partnership and specialization through individual modules that can be combined: ZF Driveline Partner or WABCO Partner
and 3 types of vehicles – trucks, buses and semi-trailers. This will allow you to precisely determine the scope of appropriate technical support for a given workshop.
The ZF [pro]Service offer in 2023 includes the following variants of theoretical and practical training : 
There is a special, free resource provided by the ZF [pro]Service program, which is a dedicated online portal offering access to practical advice in the form of technical and product information. Here you can also find vehicle-specific assembly instructions, an online parts catalog and various other useful applications.
“ For several years now, we have seen an increasing interest and need for training on truck diagnostics. – says Michał Głażewski, Manager of the Workshop Networks and Technical Support Team at ZF Aftermarket – Development of the workshop concept
ZF [pro]Service is a pioneering step towards supporting workshops dealing with the maintenance and repair of commercial vehicles
in Poland. The concept is also an opportunity to expand the scope of services provided and develop by specializing in a new area. ZF [pro]Service partners gain access to the latest materials, dedicated training and personal consultations, which will allow them to develop dynamically and gain a market advantage.”
For more information, please visit https://aftermarket.zf.com/
