ZF Aftermarket transforms its online portal into an essential tool for working in the workshop
The completely revamped ZF Aftermarket portal has been equipped with a number of new features. The new version of the aftermarket.zf.com website is a platform for contacting all market participants: from garages to wholesalers and a network of authorized ZF service partners. They have a dedicated partner zone available after logging in, where they will gain access to the technical knowledge base and other useful services.
Up-to-date technical information is the basis for the work of all participants in the car parts market. Reaching for paper versions of catalogs and printed assembly instructions, we not only lose our valuable time, but also bear the risk of using outdated information and thus expose ourselves to ordering the wrong parts. That's why ZF offers parts dealers, garage workers and anyone else who needs access to the information they need in their daily work, all in one place on the Internet.
The Aftermarket portal has been modernized to be as open to the user's needs as possible and enriched with new functions. By the way, some of the new features are available to all website visitors - however, only registered users can take full advantage of the information base gathered on the website. After registering on the Aftermarket portal, users gain access to a personalized partner area with an integrated communication platform for exchanging expertise, data and information.
Partners of the ZF [pro]Tech workshop concept can benefit from full access to the platform and direct support: they can view assembly instructions, receive notifications about service campaigns and recalls - from all car manufacturers, not just ZF products. This is necessary information for independent garages offering inspections and maintenance in accordance with the manufacturer's guidelines and being a condition for maintaining the vehicle warranty.
In the "Technical information " section, the user will find video-assembly instructions, interesting facts about changes in the production materials or the model of a given part, technical support for assembly and disassembly of parts, product information (e.g. safety and characteristics sheets, types of lubricants), professional help with vehicle diagnostics, tips to avoid damage to parts and much more. This information is available after free registration.
With a series of features that complement the technical knowledge base, the Aftermarket portal is a comprehensive information tool for all aspects of the work of the car repair shop. Among them you can find:
The new smart online catalog is available to all users. Allows you to easily search by part reference number, vehicle type or VIN number. In the new online catalog, the user will find not only the part he is looking for, but also the EAN number, OE part number and other reference numbers, as well as see product photos and find out in which other vehicles the spare part can be installed. If necessary, the catalog also contains information on the specialist tools needed for assembly. In addition, after logging into the portal, you can download installation instructions for all ZF spare parts: Lemförder, Sachs and TRW, as well as vehicle manufacturer service actions. The user also has available search histories, both for parts and vehicles.
Information exchange platform for all users of the car parts market
The new version of the ZF Aftermarket Portal is not only a communication tool dedicated to car workshops, but also offers each user group access to personalized information and functions.
ZF subsidiaries and our service partners belonging to the ZF Group and partner workshops around the world specializing in the repair and remanufacturing of ZF products - also use the portal to obtain the necessary information.
The portal is adapted to the requirements of all digital devices and can be conveniently used both by computer and smartphone. In addition, each user receives access to a personalized client panel tailored to the partner status: with tailor-made information and highlighted modules tailored to individual needs.
By optimizing the aftermarket website, ZF has created a comprehensive digital platform that is essential to everyday work in the automotive market - designed not only for the partners of the ZF [pro]Tech workshop concept, but for all users of the automotive market.
