When buying tools, it is worth considering whether the apparent savings resulting from the starting price will actually make us lower. For over a decade, working in the workshop equipment department, I have learned various opinions from customers on what to consider when buying.
I've seen a variety of tools. Sometimes very unclear. Therefore, during my work, when I meet another client, I approach such a meeting with curiosity about what other new functions can be invented for the presented device, especially for hand tools. I would like to point out that the right quality is important when the equipment we have is used especially in an extreme way. It happens that the customer resigns from the purchase of tools, justifying it with the starting price. This is mainly due to the fact that it does not notice the additional aspects of buying a top device. Therefore, during the presentation, we try to make our contractors aware that the subject must be viewed more broadly, and not only through the idea of "here and now".
In the era of galloping inflation, the customer, when choosing tools, is certainly guided by their price. Suggested only by this argument, the choice falls on budget brands that are bought in the proverbial "market". But is it really a saving? The purchase of a power tool from a top manufacturer and a budget power tool is a few significant differences. The start of work with both devices is comparable. Both drill, both screw, both cut. However, the difference starts to show when we work with them a lot. Then, over time, a budget brand begins to lose its properties and simply refuse to work. The durability of this type of devices is usually much lower than those offered by the best manufacturers. And then the stairs begin. If we are within the warranty period, we can report such a defect. In top devices, the warranty may be 24 months or more. In addition, we report the defect via a dedicated website. Then a courier arrives to collect the devices as part of the "door to door" service and within a maximum of a few days we have the equipment back in our workshop. And here we see why we call a budget purchase "apparent savings". To file a complaint about cheaper equipment, you need to break away from work, go to the store where we bought it and wait in line. We often have to wait up to several weeks for a complaint decision, because the path is longer than a direct complaint with the manufacturer. Is not having the necessary tool to work for so long a saving? I don't think so. The purchase cost of the device is repaid through the work performed.
In the previous paragraph, we focused on power tools, but it is also worth focusing on accessories and hand tools . The impact socket comparison illustrates the difference well here. The invisible thing is the composition of impact-resistant materials. The manufacturer of original and budget sockets will assure us that they are made of the best alloys, etc. Often, after using the socket a dozen or so times, we will see how much they are actually worth. The phenomenon that occurs with impacts is the "stretching" of the sockets, "twisting" of the mounting squares, etc. By buying the theoretically more expensive ones, we reduce the likelihood that we will experience this, because they are actually made of better materials. The subject is similar in the case of flat keys. Manufacturers emphasize the visual issues of the key while weakening the strength. In the case of keys, the internal side of the key is often worn, which results in an increase in key size. This often causes the wrench to slip off the screw head or create play. To sum up - the key is suitable for exchange.
When searching for products on the Internet, we often come across their different prices. Why? Well, the difference is often in the nature of the seller. An online seller, especially one whose assortment is multi-branch and not based only on tools, is mainly focused on sales. It is usually a one-off transaction, which starts to cause difficulties in the event of after-sales support or complaints. Larger companies, such as Autos, treat the sale of tools to the customer as building long-term relationships with the customer and work to maintain them as long as possible. The buyer of the device is aware that in the event of a tool failure, he can count on support in terms of solution suggestions, complaints from the seller's website. Often, the customer gets a replacement device for the time of repairing his device. To sum up - the purchase of devices in a proven place guarantees great after-sales support - comprehensive support and minimization of downtime. And yet it is extremely important in running a workshop or any other type of business. The offer of Autos in terms of garage equipment is very wide because it includes 3,000 items and is constantly developing very dynamically. However, this offer consists primarily of equipment from top manufacturers from both Europe and the world. Among them are such well-known brands as Milwaukee , KS Tools or Beta .
