Complaints Specialist - Solec Kujawski

Place of work: Solec Kujawski

We expect candidates to

knowledge of the automotive industry (identification of truck parts will be an additional advantage);
knowledge of complaint procedures (warranty and guarantee) and aspects of complaint handling will be an additional advantage;
good knowledge of computer use and MS Office;
high personal culture;
resistance to stress;
Graduates of automotive schools are welcome.

The main tasks of the post holder will include

maintaining and supervising complaint documentation;
handling customer complaints and appeals in accordance with adopted rules;
contact (telephone, written) with the customer regarding the handling of complaints;
cooperation with other company departments within the framework of the tasks being carried out;
cooperation with our suppliers, including foreign ones;
ongoing monitoring of warranty and guarantee claims.

We offer interested parties

Employment based on a full-time/part-time employment contract;
Motivational remuneration system;
Annual bonus;
Vouchers during the New Year period;
Co-financing for recreation;
Product and sales training;
Tools necessary to perform the job;
Friendly atmosphere and supportive superiors;
Work in a modern, stable company with a long tradition and a leading position on the market;
Opportunity for professional development;
Possibility of using subsidized lunches for employees;
Savings fund;
Preferential loans;
Employee discounts on products offered by the company;
Parking on the company premises.

If you are interested in the job offer, please send your CV and cover letter to: rekrutacja@autos.com.pl

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Pursuant to Article 6.1.a of the General Data Protection Regulation of April 27, 2016. (Official Journal of the EU L 119 of 04.05.2016), I consent to the processing of my personal data in connection with making an inquiry via the contact form. I have been informed that I have the right to access my data, the possibility of correcting them, request to stop processing them. The administrator of the personal data is P.W. Autos Sp. z o.o. with its registered office in Solec Kujawski, St. Unii Europejskiej 2B Consent is a required field, if you want to send a message, please tick it.

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